I provide patient, easy-to-understand technology support for everyday needs, including:

• Personal computers (setup, guidance, troubleshooting)

• Smartphones and tablets

• TVs, streaming devices, and HDMI connections

• Gaming consoles and home entertainment systems

• Wi-Fi and basic home connectivity

• One-on-one technology training

Services are available through remote support or local in-home visits, depending on the issue.

Getting started is simple.

1. Contact me by phone, text, email, or the website contact form

2. Briefly describe the issue or what you need help with

3. I’ll confirm availability, recommend the best type of appointment, and review pricing

4. We schedule a time that works for you

If you’re not sure how to explain the problem, that’s okay—I’ll help you figure it out.

I focus on patience, clarity, and trust. I don’t rush appointments, talk down to clients, or overload you with technical jargon. I take the time to explain things step by step and make sure you feel comfortable before we’re done.

My background includes years of live technical work, community service, and helping others with technology in real-world settings. I also value accuracy and reliability, lessons I learned growing up around a family engineering business.

You can reach me in whichever way is easiest for you:

• Phone or text

• Email

• Website contact form

Business hours are Monday, Tuesday, Wednesday, and Friday, with appointments scheduled in advance.

Pricing is transparent and discussed before scheduling.

• Appointments are offered in 30, 60, or 90-minute blocks

• Services are billed at an hourly rate or flat fee, depending on the appointment type

• I also offer appointment packages, gift certificates, and monthly subscriptions for ongoing support

There are no surprise charges, and payment is due after service is completed.

Working with me is calm and straightforward. You can expect:

• Clear explanations in plain language

• A respectful, unhurried approach

• Honest recommendations

• A focus on helping you feel confident using your technology

Questions are always welcome, and nothing is “too basic” to ask.